MTN Uganda’s Chief Marketing Officer Somdev Sen said the revamp is part of the telecom company’s drive to offer affordability to customers while maintaining value.
MyPakaPaka is a voice offering from MTN that was developed using customer’s usage behavior and average spend to create various 24-hour bundles that are suited to each customer’s pocket.
The bundles are for varied durations up to 100 minutes a day depending on a customer’s usage pattern.
READ ALSO: How to Redeem Free Data, SMS, and Voice Bundles on MTN and Airtel in Uganda?
The key to note is that all MTN customers have a unique offer tailored to suit both their budget and talking needs. In addition to minutes, MyPakaPaka also comes with SMS bundles.
Here is a screenshot of my revamped myPakaPaka voice and data bundles. It is much more affordable and makes more sense than the previous one I had.
To activate and buy MyPakaPaka, the MTN customer is required to dial 1601# and select their preferred bundle or use the myMTN App.
The refreshed MyPakaPaka voice bundles come at a time when more people have to communicate with customers remotely and also when family and loved ones can mainly stay in touch on phone, making it very relevant in the lives of Ugandans at this time.
Let us know in the comment section how your myPakaPaka voice bundles has changed.